Refund policy

Refund & Return Policy

Last Updated: July 26, 2026

At Kloset 6 Boutique, we want you to love your purchase. If you're not completely satisfied, we're here to help. Please review our return policy below before requesting a return.

Return Eligibility

We accept returns within 14 days of the delivery date.

To be eligible for a return, your item must:

Be unworn, unwashed, and unused.
Have all original tags attached.
Be free of makeup, deodorant, perfume, pet hair, stains, odors, or any other signs of wear.
Be returned in its original condition.

Items that do not meet these requirements may be refused and returned to the customer.

Return Approval Required

Before sending any item back, you must first request return approval.

To begin a return, please email contact@kloset6.com and include:

Your order number
The item(s) you wish to return
The reason for your return

Once your request has been reviewed and approved, we'll provide you with return instructions.

Returns sent without prior approval may be refused.

Return Shipping

Customers are responsible for all return shipping costs.

We recommend using a shipping service that provides tracking, as Kloset 6 Boutique cannot be responsible for packages lost during return transit.

Original shipping charges are non-refundable.

Refunds

Once your return has been received and inspected, we'll notify you by email regarding the status of your refund.

If your return is approved:

Your refund will be issued to your original method of payment.
Please allow 3–10 business days for your financial institution to process and post the refund after it has been issued.

If the returned merchandise does not meet our return requirements, the refund may be denied and the item may be shipped back to you.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or refunded:

Final Sale items
Bodysuits
Undergarments
Intimate apparel
Swimsuits
Earrings
Other personal accessories

These items are considered final sale.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at contact@kloset6.com.

To help us resolve the issue quickly, please include:

Your order number
A description of the issue
Clear photos of the item and packaging

We'll review your claim promptly and work with you toward an appropriate resolution.

Exchanges

At this time, Kloset 6 Boutique does not offer direct exchanges.

If you would like a different size or item, please return your eligible item for a refund (upon approval) and place a new order for the desired product.

Late or Missing Refunds

If you haven't received your refund after it has been processed:

Check your bank account or credit card statement.
Contact your credit card company or financial institution, as processing times can vary.
If you've completed these steps and still haven't received your refund, please contact us at contact@kloset6.com.

Order Cancellations

Because we begin processing orders quickly to provide fast shipping, orders cannot be guaranteed for cancellation or modification once they have been placed.

If you need to cancel or update your order, please contact us immediately at contact@kloset6.com. We'll do our best to accommodate your request if your order has not yet entered processing.